Based on 12288 reviews
Worst Customer service

I have contacted this company over 4 times in regards to an order that was not satisfactory and still have not received a response.

Dog ornament

Very cute.

Order was incorrect, can't return

This order had wrong name and date on it. Cannot get a reply as to how to return it. Will never order from this place again.

Baby's first ornament

I was so happy about the ornament I ordered. It was beautiful. Quality, and name, were more than I expected. I'll be sure to get another next year for my great granddaughter. Thanks

Personalized Green Botanical Baptism Ornament - Name + Date
Debbie Jones
Baptism Gift

This monogrammed ornament is very pretty and a nice memento of my grandson’s baptism.

Personalized Godparents Ornament - Pink Floral Baptism Ornament
Jenna Fehringer
Great quality

The ornament was of great quality! Came just how the picture showed on the website!

Personalized New Home Ornament - Address, Names and Year

Home Ornament

Loved it! It will be a wonderful lasting memory ♥

Personalized Baby's First Christmas Ornament - Rainbow


What a great memory to have for the rest of our lives. So simple and beautiful. It comes with the ribbon to tie it onto the ornament after the fact so make sure you have someone with nimble hands to make that tiny knot :)

quality ornaments / poor response time

Make sure to screenshot your preview item as I had the incorrect ornament sent to me. And after 4 attempts through there online system and 7 email attempts did someone from the company reach out letting me know that would replace the ornament. The quality of the ornament is very nice, however I am doubtful I will use this company in the future.

The date was incorrect

The date was incorrect. I loved the ornament’s but unfortunately the date is wrong. I tried reaching out via email multiple (8) times and no one has answered any of my emails. I paid $35 and totally disappointed right now.

Hi Julie! Thank you so much for you review and I am so sorry about that! I have fully refunded your order for you. Please reach out to us again if you have any questions or concerns!

Baby's first Christmas

Loved this ornament! Beautiful, personalized, and delivered timely

Ornament/ lack of communication.

I sent to emails following my order. First didn’t see a place to send a message to the recipient so I email you so they would no who it was from. On of them already received the ornament and liked but had no idea who it was from. I also emailed when I saw the confirmation it looked like a name was not spelled correctly, not sure if spell check changed it or what. I emailed to let you know and never heard anything, so I am not sure if it went out misspelled or not. The other recipient has not received theirs yet.
I am disappointed in the customer service even know the ornament was liked.

Hi Brenda! Thank you so much for your review and I am so sorry about that! I have fully refunded both of your orders for you. Please reach out to us again if you have any questions or concerns!

Perfect and fast shipping

Ordered this on Christmas when I found Out my sister got engaged a couple days prior
And came on the 28th!
She was so stunned she cried
Thank you :)

Personalized Baby's First Christmas Ornament - Peter Rabbit
Dorothy Spencer
It was cute.

It was cute but small.

Personalized ornament

I really was expecting the ornament to be bigger and the flowers bolder. The name was smaller than I thought it would be too. The baby came early, so I was scrambling for a baby’s first Christmas ornament. I like it, just don’t love it.

Engagement ornament

My daughter and future son-in-law love it

Personalized Baby's First Christmas Ornament - Peter Rabbit
giovanna travaglino
Simply beautiful.

Highly recommended

Personalized New Home Ornament - Address, Names and Year

Baby's First Ornament

Our granddaughter came early so, we didn't have an ornament for her! I found this one and we're so pleased with it! It's beautiful, and very tastfully done! Mommy and Daddy were so tickled and lived tht it had all her birth information on it!

Personalized First Christmas as Mr & Mrs Ornament - Name and Year

Unable to contact

Ornament has wrong name on it and unable to reach seller through email. Thinking this was a scam. No two day delivery as stated on their site. Very disappointed and dissatisfied.